CRM Portal

The CRM portal contains recent CRM news and articles, CRM systems and CRM Implementers. Vendors are able to update our site with basic or enhanced information at no charge. The enhanced listings link to a separate web page that includes contact information, number of employees, office locations, classifications and industries supported.

Filter

You may filter Systems and Implementers by classifications, tiers, and distribution models. Selection will be automatically updated. Show Filter Options

Classification

  • Contact Management
  • Sales Force Automation
  • Marketing Automation
  • Service Management
  • Call Centre

Tier

  • Tier One
  • Tier Two
  • Tier Three

Distribution Model

  • License Based
  • SaaS

Systems

A CRM provides a central repository for all customer information. CRM also provides functionality to manage customers including contact management, sales force automation, marketing automation and service management. CRM includes not just customer contacts but also any contact whether they be suppliers or referral sources. A better acronym would be XRM.

The products have been segregated by tier based on target customer and price. Within each tier, we have further classified which applications are applicable to the systems as well as the distribution model. See the filter box above to sort for the desired tier, application, and distribution model.

Tier One/Enterprise

  • Customer Revenues > $200M
  • Customer Employees > 500
  • License Fees > $300k
  • Implementation Fees:License Fees > 2:1
  • C2 CRM
  • Everest
  • Maximizer CRM Live
  • Microsoft Dynamics CRM
  • Netsuite CRM
  • Oracle
  • Pivotal CRM
  • RightNow
  • Salesforce
  • SAP
  • Solve360
  • Zoho CRM

Tier Two/Mid Market

  • Customer Revenues $10M-$200M
  • Customer Employees 50-500
  • License Fees $50k-$300k
  • Implementation Fees:License Fees 1:1-2:1
  • ACT!
  • BizAutomation
  • C2 CRM
  • Coffee Bean Technology System
  • Commence
  • ConcourseSuite
  • CTRL File (CRM)
  • Everest
  • Goldmine
  • Landslide
  • Luxor
  • MANITOU-CRM
  • Maximizer
  • Maximizer CRM Live
  • Microsoft Dynamics CRM
  • Netsuite CRM
  • Oncontact
  • Oracle
  • ORYANOO
  • Pivotal CRM
  • Relavis
  • RightNow
  • Sage SalesLogix
  • SageCRM
  • Salesforce
  • SAP
  • Solve360
  • SugarCRM
  • Tigerpaw CRM+
  • TRAVERSE
  • Zoho CRM

Tier Three/Entry Level

  • Customer Revenues < $10M
  • Customer Employees < 50
  • License Fees < $50k
  • Implementation Fees:License Fees < 1:1
  • ACT!
  • AppShore CRM
  • BizAutomation
  • Commence
  • ConcourseSuite
  • CTRL File (CRM)
  • Everest
  • Goldmine
  • InfoStreet
  • Infusion
  • Landslide
  • Luxor
  • MANITOU-CRM
  • Maximizer
  • Maximizer CRM Live
  • Microsoft Dynamics CRM
  • Oncontact
  • Oprius
  • Relavis
  • Sage SalesLogix
  • SageCRM
  • Salesboom
  • Salesforce
  • SugarCRM
  • Tigerpaw CRM+
  • TRAVERSE
  • Zoho CRM

Implementers

Systems may be implemented by the developer of the software or by their business partners sometimes called Value Added Resellers.

ACT!

Maximizer CRM Live

  • e-reporting.ca inc.

Microsoft Dynamics CRM

Netsuite CRM

Sage SalesLogix

SageCRM

SAP

  • Illumiti